Support
We're a small team and answer personally. Email 7543515@gmail.com — we usually reply within a day.
Common topics
- Installation. First create an account in the parent dashboard, then run the program on the child's computer under their Windows account and sign in with your account. If Windows shows “Windows protected your PC”, click “More info” → “Run anyway” (the beta isn't code-signed yet).
- Uninstalling and deleting your account — step-by-step guide.
- Data and privacy — privacy policy. Download or delete your data in the dashboard: ⚙️ Account.
- The child gets around the limits — tell us what happened and we'll help harden the setup (a standard, non-admin Windows account for the child plus the protection service).
To help faster, include your account email and Windows version. Never send your password.